The Claim Playbook.
Practical, plain-English guides on insurance claims in India — written by the team that handles them every day.
Health Claim Rejected as Pre-existing? Here's What You Can Do
One of the most common reasons insurers reject health claims is the 'pre-existing disease' clause. Here is how to challenge it correctly.
Motor Claim Short-settled? Three Steps to Push Back
Insurer offering less than the actual loss? Don't accept the cheque yet. Three concrete steps to challenge a short settlement.
Life Insurance Death Claim — A Step-by-Step Guide
Filing a life insurance death claim is bureaucratic and emotional. Here is the document checklist and process timeline.
Fire & Property Claims: Documenting the Loss Correctly
A documentation-heavy guide on how to build a strong fire or property damage claim file.
What IRDAI's 2025 Master Circular Means for Policyholders
A plain-English summary of the IRDAI 2025 master circular on health insurance — and how it changes claim rights.
Case Study: Rebuilding a ₹4.2L Mediclaim From a 'Final Rejection'
A real-life walkthrough — from final-rejection letter to full settlement in six weeks.